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FAQ

CHM 15k: How to find/choose correct firmware version corresponding to your hardware version

A new firmware version for the CHM 15k comes in two hardware-dependent variants: 

  • Firmware version 0.xxx_550 (e.g. 0.743_550)
  • Firmware Version 0.xxx_552 (e.g. 0.743_552)

The version 0.735_552 and all subsequent versions X.XXX_552 apply to newer CHM 15k devices which have been built since June, 2015. From the installed firmware version 0.733 on, you can find the right update version through on the CHM web interface.

For devices with firmware versions before 0.733, you can recognize the compatibility by means of the OS version (web interface --> device tab "firmware"):

For OS: 12.12.1 please use the firmware version 0.735_550 and for OS: 15.06.1 the firmware version 0.735_552.

If you have uploaded the wrong version accidentially, the status bit 12 is set. You can install the appropriate version again.

You can find the new firmware in the download area of the CHM 15k product page.

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